Shipping & Delivery

Due to the nature of the sale, all sales are final. Each print item is by nature unique in print coverage, colour and placement. With this in mind and as there are a limited number of original artworks and exclusive stock, once an order has been dispatched, we do not accept returns on any purchase.

If you would like to cancel your order please contact us (heybumpsstudio@gmail.com) within 48 hours of purchasing. We cannot promise any cancellations as all sales are final however we will do our best to support you.

Orders are checked and wrapped with the utmost care so you receive your order in perfect condition.

In the rare occasion order may have been damaged during transit, please contact us (heybumpsstudio@gmail.com) within 24 hours of delivery and supply all of the below information in an email. 

1. Full name and order number (this can be found in your order confirmation email).

2. A photo of the damaged product

3. A photo of the interior packaging and delivery box

If you have entered in your delivery details incorrectly or would like to modify your delivery information please get in touch via email (heybumpsstudio@gmail.com) as soon as possible. Shipping information, including delivery address can not be modified once the order has already been shipped.

Orders are typically dispatched 2-10 days after the point of purchase.

Timings vary for commissioned pieces.

Artwork and products are shipped from Nelson, New Zealand so delivery timing may be impacted based on your location.

If you would like express delivery or would like your order sent after a specific date please reach out to (heybumpsstudio@gmail.com) for more details on how we can tailor the dispatch process to your needs.